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Volunteering opportunities in Cornish tourism

If you’d like to give something back to your community and start volunteering in Cornwall, there are plenty of opportunities at many of our attractions. If you have a passion and enthusiasm for any of the attractions we represent, we’d love to hear from you if you are interested in volunteering with us. Please email hello@bestdaysoutcornwall.co.uk if you don't see anything suitable listed here, and we can put you in touch with the relevant attraction.

Volunteers play an important role at many of our attractions and make a very valuable contribution. Keep an eye on this page as a wide range of opportunities are posted during the year. Please use the direct contact information supplied in the listings below.

Our attractions can offer many benefits to their team of volunteers, as well as the opportunity to work in a friendly, welcoming and fulfilling environment. You will often receive free or discounted entry to the attraction, staff discounts in their shop and cafes, develop new skills through training and development and the opportunity to make new friends and attend staff and volunteering events.


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Attraction image Newquay Zoo Get closer to over 130 species at award winning Newquay Zoo! See the penguins relaxing in their pool, take a stroll through Gems of the Jungle, visit creepy crawlies in the tropical house, watch the big cats get their lunch


Job pic

We currently have an opportunity for a Voluntary Worker for a period of 6 months (including a one-month evaluation period and the opportunity, when 5 months into your placement, to extend to a maximum of one year) within our Primate section.

Our Voluntary Worker training placement program has resulted in a high percentage of participants finding employment within the zoological sector and it is our aim, along with your support, to provide you with the experience necessary to go on to be considered for a position within the zoo industry.

As such, our Voluntary Worker roles are for those looking for valuable experience within the zoo industry. A training agreement will be completed and reviewed regularly with you throughout your training placement and you will take away a completed training record and certificate on the successful end of your placement.

This is a physically demanding role so commitment and a level of physical fitness is a must. It’s a very rewarding role and will allow you to volunteer alongside keepers, aiding them in their daily duties and helping care for the animals.

Mission Statement
Newquay Zoo is an education, scientific and conservation charity dedicated to protecting our global wildlife heritage and inspiring in people a respect for animals, plants and the environment.

Aim of voluntary worker role:
The main aim of the placement will be to attend to the husbandry requirements of the animal collection as directed by the Senior Keeper in charge. Voluntary Workers focus on one of our animal sections and this role specifically relates to the Primate section.

The objective of the voluntary worker role is to:
Gain experience and understanding of the work of a zoo animal keeping department; Apply own personal skills and take ownership of a series of tasks and/or a research project; Reflect on training and experience throughout the placement.

The role covers all the areas within the Primate section and you will be asked to volunteer wherever the Senior Keeper requires you to: Assisting with daily animal husbandry e.g. feeding, cleaning, enrichment provision, enclosure modification etc.; Opportunities to observe and take part in animal handling, rearing and training. Observations of animals and recording of relevant information; Training in basic research methods; Visitor interaction e.g. answering visitor questions in a polite and sensitive manner; Assisting with student supervision, alongside a member of staff, at the direction of the senior keeper; Training in animal-management related computer software; Training in all aspects of the company’s code of practice.

Newquay Zoo is open every day and Voluntary Workers are full time i.e. a five-day volunteering week, including some weekends. This will be discussed as part of your Informal Discussion, which you will be invited to attend if shortlisted from your Interest Form / CV / covering letter. Informal Discussions will be carried out in person and not via telephone, Skype, etc. as this allows you to see where you will be volunteering and the area you would be potentially living (if necessary for you to move) whilst carrying out your placement.

Place of duty:
Primate section enclosures / areas around the Zoo.

Department manager:
Senior Keeper

Skills required:
Previous animal-related work experience or volunteering (desirable but not essential); Good communication skills; Adaptable to different environments; Able to volunteer in a team and independently; Physically fit for the demands of the post; Must be reliable; Able to follow strict instructions.

Materials required:
A polo shirt, sweatshirt, combat trousers, fleece, waterproof coat and steel-toe capped wellies or boots are provided for a small deposit (£20) as part of your induction.

Any health and safety requirements:
Keepers will talk you through all relevant health and safety requirements and risk assessments for the duties that you will be carrying out.

Please note
All Voluntary Workers for this role must be aged 18 years or over
All Voluntary Workers are purely voluntary, and as such, Newquay Zoo does not provide any financial support or expenses to those wishing to register their interest in or take on these positions with us.
If you are successful in becoming a Voluntary Worker with us, two references will be taken up before you are able to start and, for identification purposes, you will be required to bring your passport and your National Insurance card (or number NI printed on a document) with you to your induction meeting.

To register your interest for this
Primate Section Voluntary Worker role
Please complete the Interest Form at https://www.newquayzoo.org.uk/support-us/volunteer/volunteer-register stating Voluntary Worker: Primates in the role choice and then email a CV and covering letter to volunteering@newquayzoo.org.uk by Thursday 31st January 2019

Visit: https://www.newquayzoo.org.uk/support-us/volunteer/volunteer-register

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